Government users need to be accommodated with portability
We all love to take our stuff with us, don’t we? Makes us more efficient. Makes us feel comfortable. Saves us from having to buy new things everywhere we go, right? Just think about how annoying it would be if you had to buy a new cell phone and cell service every time you went from state to state. Or if you were told you had to buy all new clothes at your destination each time you traveled on an airplane – that what you are wearing now is only good at your current location. That’s how some government users feel when they are asked to lock into satellite service for 12 months at a time in a certain location and coverage area.
At XTAR, we work with government users every day who tell us they need the most flexible service, often due to their constant relocation and new missions. These requests have become increasingly frequent in today’s increasingly contested national security environment, driven in large part by the booming demand for mobility applications, both military and humanitarian. Users need to rapidly activate and maintain uninterrupted service. Not an easy task, especially given the many technical elements required for the service to work. If the service gets interrupted or goes down, you can’t proceed with your mission. Or if underway, the mission may have to suspend, delay, or can plainly fail. One key element of agile service is portability.
Service must move – must be portable — to support the government users’ needs. And we fully expect portability requests will continue to increase. To provide an example, we support a military user today in location ‘A’ with 40 MHz, but they call us and say they now need 25 MHz over location ‘B’ tomorrow. As part of XTAR’s speed and flexibility, we have the ability to port service to Location ‘B’ –that other part of the world– within 48 hours. We’ve been doing that for 10 years, and we do it well!
With XTAR’s mission focused uniquely on the government user, we have the ability to help our users to be especially agile, and to better anticipate the next challenge. And this allows our users – both planners at home and missions deployed — to access capacity WHERE they need it even IF the location changes. And without trying to crystal ball their mission for 12 months. Now that’s a good deal.